A5086014664- Digital Marketing and Social Media
- Customer Service Quality and Loyalty
- Technology Adoption and User Behaviour
- Social Media in Health Education
- Knowledge Management and Sharing
- Impact of Technology on Adolescents
- Patient Satisfaction in Healthcare
- Health Literacy and Information Accessibility
- ICT Impact and Policies
- Organizational Leadership and Management Strategies
- Entrepreneurship Studies and Influences
- Vaccine Coverage and Hesitancy
- Healthcare Education and Workforce Issues
- Behavioral Health and Interventions
- Social Media and Politics
- Consumer Retail Behavior Studies
- Gender Diversity and Inequality
- Sharing Economy and Platforms
- Experimental Behavioral Economics Studies
- Telemedicine and Telehealth Implementation
- Corporate Identity and Reputation
- Financial Literacy, Pension, Retirement Analysis
- Employer Branding and e-HRM
- Consumer Market Behavior and Pricing
- Expert finding and Q&A systems
Harbin Institute of Technology
2015-2025
Insufficient research exists on the impact of reputation in online health-care market communities, especially from multilevel and cross-level perspectives. Based prior individual organizational reputation, we hypothesize determinants physicians' performance communities. Using hierarchical linear modeling, analyzed data 47,182 physicians 660 hospitals a Chinese community to test our hypotheses. Our results suggest that number appointments is positively associated with their offline...
Purpose Social media facilitates the communication and relationship between healthcare professionals patients. However, limited research has examined role of social in a physicians' online return. This study, therefore, investigates economic capital return relation to use consumer engagement. Design/methodology/approach Using ordinary least squares (OLS) regression with fixed effects (FE) panel data collected from Sina Weibo Health, this study analyzes impact engagement on moderation effect...
Online healthcare communities (OHCs) have become increasingly popular and now impact the way that doctors connect with patients. In OHCs, many multitype service providers. Considering doctors' contributions to online free services private benefits of paid are both important, it is vital for platforms encourage participation. Yet little known about spillover effects on regarding services. our study, we investigate relationship between based theory signaling theory. We analyze a panel data set...
Recent years have seen robust growth in online medical consultation platforms. These platforms allow patients to access various healthcare services provided by doctors (e.g., health assessment, diagnosis, consultation, and supervision). In China, many such give small monetary gifts as an expression of gratitude. The implicit assumption is that expensive influence doctors' service generate conflicts interest but do not. However, there little empirical evidence support this assumption. order...
Digital divide has been a major obstacle for mobile health services the elderly in developing countries; to assess potential solution narrow digital among elderly, we use data from China Health and Retirement Longitudinal Study (CHARLS) test causal role of social capital access individuals China. To handle endogenous problems associated with capital, introduce instrumental variable (IV) estimates our models. Our analysis shows that facilitates increased access. We distinguish between two...
Purpose With the advent of Digital 2.0 era, online doctor–patient (D–P) interaction has become increasingly popular. However, due to fact that doctors use their fragmented time serve patients, D–P inevitably some problems, such as lack pertinence in reply content and doctors' relative unfamiliarity with individual patients. Therefore, purpose this study is excavate whether potential social ties knowledge accentuate or attenuate influence patient selection (online offline selection)....