In this study a research model was proposed to examine the relationships between service quality, customer satisfaction in, trust of, and loyalty Taiwanese e-banks. Questionnaires were completed by 442 respondents who had experience with e-banking data analyzed using partial least squares structural equation modeling. It found that e-banks must focus on quality increase obtain loyalty. Implications are discussed in relation e-bank management.

Abstract Twitter provides a useful tool for studying public conversations about climate change, an issue that crosses international boundaries and stirs political scientific debate. This review presents what is currently known the way change discussed on Twitter, acknowledging advantages limitations suggesting future areas study. As accessible platform, allows expression of opinions data how these fluctuate over different times places. Moving forward, studies assessing views can be improved...

ABSTRACT While brand architecture is recognized as a significant strategy for line extension, its impact on the consumer response to upward extensions remains underexplored. Based uniqueness theory, this study examines if consumers' need (NFU) moderates of their purchase intention towards and explores underlying psychological mechanisms. Three scenario‐based experiments were conducted, data analyzed using ANOVA bootstrapping analyses. The results from Study 1 ( n = 232) 2 249) reveal that...

Recent studies have documented racial discrimination in online interactions, mirroring the historic bias observed offline. The sharing economy is especially vulnerable due to greater dependence on mutual trust a ride, residence, or date with stranger. These services rely user recommendations build trust, but effects of these peer evaluations are only beginning be explored. Using data from Airbnb, we examine in-group preference for same-race hosts as well recommendations. unexpected result...

Purpose This paper aims to analyze the impact of cost coefficient product emission reduction, low-carbon advertising effort cost, and sharing ratio on profit a dual-channel supply chain. After determining best model relevant influencing factors, puts forward corresponding management inspirations suggestions. Design/methodology/approach The opts for an exploratory study using Stackelberg game theory construct centralized decision-making (MC mode), low carbon free decentralized (SD model) (JD...

This study examines tweets ( N = 1,103,119) sent by 638 US politicians regarding climate change 10,135). Using data reflecting the risks faced and opinions held their constituents, extent to which lead—tweeting about for those most at risk, called trusteeship—or follow—tweeting who are already concerned, playing crowed—is examined. Results reveal that while Democrats generally tweet more often than Republicans, within each party, tweeting frequency is mostly explained level of concern in a...

While deregulation of financial institutions has increased competition in the Taiwanese banking industry, advent e-commerce provided business opportunities for consumer financing operations. Network helps banks to develop relationship marketing by delegating tasks customers, thus improving customer loyalty. The relationships between service quality, and loyalty were investigated this study. It was found that crisis handling are negatively, quality loyalty, positively, correlated. Customer...

Online reviews are found to mitigate racial discrimination in the sharing economy, but we argue that chance of getting is unequal for suppliers/workers difference races. We test this logic with 16,674 hosts and 396,923 on Airbnb New York City. find majority (i.e. White) acquire their first review third (enough trigger publication aggregate rating) more quickly than minority Asian Black). However, setting listings instantly bookable helps reduce acquisition. Our analyses also reveal compared...

From1 the 18th century Enlightenment to New Millennium, wisdom of crowd, later named collective intelligence, has attracted many scientists study its principle and application. This article shows picture intelligence process in time order. After summarizing history researches related different scientists' contribution this research field, authors will show recent focusing on optimization modern applications intelligence. Last but not least, future potential also be discussed.

This study shows that while status seeking motivates people to participate in crowdsourcing platforms, it also negatively impacts the bedrock of crowdsourcing-wisdom crowds. Using Yelp restaurant reviews 6 cities, we found motivations lead review a greater variety restaurants, and achieving further encourages this as well targeting more expensive restaurants for review. The impact individual-level tendency is confirmed by our aggregate-level analysis which with higher price levels,...

Styles of consumption indicate social status. This study aims to understand the influence external constraints on status displays via two styles – cultural omnivorousness and authenticity. Using a large-scale dataset Yelp restaurant reviews 2015 American Community Survey, we find evidence that ease travel distance, neighborhood wealth, availability culturally unique authentic restaurants with which can be obtained strategy influences preference for strategy. Though limited observations at...

Customized tourism is gaining more and attention in the era of prominent personalization tourists. Private customization has disadvantages such as high cost resource consumption. To save resources costs from three aspects travel companies, tourists, society, it proposed to bring similar tourists together customize itineraries for Online information related transportation help companies itinerary efficiently accurately, a detailed schedule. In this method, we first cluster visitors according...

Traditional product development frameworks were developed decades ago, lacking the utilization of big data technology and model-based systems engineering (MBSE) theory. This paper proposes a triple V framework based on traditional double framework, covering lifecycles product, model, data. By mapping Harmony methodology adding analysis methods to structured is constructed. applies proposed its in designing damage control system (DCS) mission then verifies new framework's efficiency.

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