- Technology Adoption and User Behaviour
- Knowledge Management and Sharing
- Digital Marketing and Social Media
- Team Dynamics and Performance
- Mobile Health and mHealth Applications
- Electronic Health Records Systems
- Privacy, Security, and Data Protection
- Digital Mental Health Interventions
- Customer Service Quality and Loyalty
- Online and Blended Learning
- Personal Information Management and User Behavior
- Persona Design and Applications
- Impact of Technology on Adolescents
- Health Literacy and Information Accessibility
- Spreadsheets and End-User Computing
- Big Data and Business Intelligence
- Behavioral Health and Interventions
- Data Quality and Management
- Social Media and Politics
- Survey Methodology and Nonresponse
- Information Systems Theories and Implementation
- Technology Use by Older Adults
- Management and Marketing Education
- Conflict Management and Negotiation
- Innovative Teaching and Learning Methods
Worcester Polytechnic Institute
2011-2020
Virginia Tech
2014
Arizona State University
2002-2013
Marshall University
2010-2013
University of Toledo
2004-2011
University of Wisconsin–Milwaukee
2001-2011
University of Wisconsin–Eau Claire
1998-2011
College of Business Administration
2008
AID Atlanta
2004
Michigan State University
2004
Health care providers are beginning to deliver a range of Internet-based services patients; however, it is not clear which these e-health patients need or desire. The authors propose that patients' acceptance provider-delivered can be modeled in advance application development by measuring the effects several key antecedents use and applying models developed information technology (IT) field.This study tested three theoretical IT among who had recently registered for access e-health.An...
Group support systems (GSS) provide both promise and puzzlement. Experimental studies of different over the years have resulted in conflicting findings --- sometimes enhancing group performance, at other times having no effect, occasionally even resulting worse performance for GSS-supported groups than traditional groups. Researchers speculated that mixed results are due to a poor fit GSS with group's task. A recent model task-technology has provided theoretical perspective from which test...
Patients' desire for online communication with their health care providers is likely to change the course of both telemedicine and e-health technologies.
Researchers find customer satisfaction with service-oriented Web sites (e-services) can be modeled effectively based on the match between customers’ initial expectations and subsequent perceptions of performance. However, little is known about factors leading to or ability such provide early predictions satisfaction. We use social cognitive theory as a basis propose that self-efficacy, past experiences (participation, knowledge, Internet experience), affective (prior enjoyment) will...
Researchers find that customer satisfaction with both offline and online services can be modeled effectively based on expectations of future service performance, perceptions actual a comparison customers' initial to subsequent performance known as disconfirmation. Research has examined antecedents expectations, is now beginning examine expectations. We add this research by predicting two antecedents-information-seeking need prior satisfaction-will have positive influences relational...
Introduction The U.S. health care industry is catching up on its lagging information technology (IT) investment, and this trend has important ramifications for IT academics practitioners. During the 1990s, investing in was a relatively low priority hospitals systems, which faced fiscal constraints pressing need to upgrade aging facilities. Now come be viewed as means improving quality, safety, productivity care. As consequence, proportion of hospital revenue that invested doubled recent...
Patient-centered e-health (PCEH) is an increasingly important part of health information technology. Yet the literature in this area mainly descriptive and atheoretical, which greatly limits opportunities for research advancement. This observation motivated us to undertake a program explore identify essential components that can underpin development guiding theory PCEH (i.e., set robust constructs relationships are generalizable prescriptive across diverse services). Our work builds upon...
It's more difficult than you think to predict when sending email will advance your personal interests, help get ahead at work, or improve social life.
This article studies prediction of continued IT use in conditions where individuals the technology sporadically. Our study augments unified theory acceptance and (UTAUT) model [Venkatesh et al., 2003] with measures prior frequency habit strength. We find these two factors provide distinct predictions which explain most effects that occur within under sporadic conditions.
A laboratory experiment was conducted to investigate the effects of various kinds access a simulation model on water-resources negotiation outcomes and processes. The (mock) involved determining release schedule from two reservoirs through between subjects representing hydroelectric, agricultural, flood-control interests. Results revealed following: (1) only limited value in helping negotiators understand behavior environmental system; (2) did provide assistance finding policies that...
In this introduction, we address three distinct aspects of the special issue topic “human-computer interaction (HCI) in health and wellness”. First, assess trajectory HCI research topics top journals during 1995-2012 period. We then contrast overall publication with sector component gross domestic product (GDP)—applied as a proxy measure social need—across seven countries that are producers research. Second, describe how one can use human-technology innovation framework to understand range...
Privacy risk is increasingly entering the public consciousness when using information technologies. To gain insight into role of in technology adoption process, we studied use systems for student registration and schedule management at a major U.S. university. We further extended acceptance model (TAM) to include perceptual measures privacy harm likelihood, which apply predict students’ intentions technology. factors are found negatively influence intention contribute substantially...
This article is motivated by the desire to integrate and expand two literature streams, one that models effects of prior information technology (IT) use habit strength on continued IT another studies how apply such are used in a characteristically sporadic manner. We find joint predictions continuance intention, use, within our research model superior subsets across extended range usage frequency we studied. However, can also provide reasonable where all measures not available.