A5085574406- Transportation and Mobility Innovations
- Service and Product Innovation
- Aging, Elder Care, and Social Issues
- Human-Automation Interaction and Safety
- Assistive Technology in Communication and Mobility
- Sharing Economy and Platforms
- Digital Marketing and Social Media
- Safety Warnings and Signage
- Technology Use by Older Adults
- Innovative Approaches in Technology and Social Development
- Disability Education and Employment
- Diverse multidisciplinary academic research
- Family and Disability Support Research
- Innovative Human-Technology Interaction
- Smart Parking Systems Research
- Persona Design and Applications
- Autism Spectrum Disorder Research
- Simulation-Based Education in Healthcare
- Consumer Retail Behavior Studies
- Transportation Planning and Optimization
- Digital Economy and Work Transformation
- Web Applications and Data Management
- Gender Studies and Social Issues
- Urban and Freight Transport Logistics
- Digital Platforms and Economics
HES-SO Valais-Wallis
2017-2024
HES-SO University of Applied Sciences and Arts Western Switzerland
2012-2022
HES-SO Arc
2017
University of Geneva
2012
The integration of autonomous vehicles (AVs) onto public roads presents both technical and social challenges. Public understanding acceptance AVs requires engagement with people who live in, work at or visit cities where they are deployed on road networks. We investigate the impact one first placements AV passenger transport roadways: Sion "SmartShuttle". This late-breaking research preliminary results from interviews local shopkeepers, residents, pedestrians drivers to understand their...
Context Contemporary technologies, such as mainstream and specialised Assistive Technologies (ATs), are seen effective. However, there is a noticeable gap between technological progress the ability to customise these technologies meet unique needs characteristics of neurodivergent individuals, particularly those on Autism Spectrum people with Intellectual Disability (pwID).
A service experience corresponds to a social process whose “production” involves both provider and client. This production that leads problem resolution does not follow linear sequence, as in the case of industrialized organizations. Through ethnomethodology, we are able “tangibilize” codes systems beliefs drive experience. Then, through scriptwriting role plays, redesign, safeguard (risk management), price, test new service. After three years applying this approach our lab, hundreds...
Worldwide, more than one billion people live with disabilities. People disabilities (PWD) have needs in terms of autonomy, social participation and inclusion. Mobility is condition for them to be included society participate life. Autonomous vehicles (AVs) can part the concept as a Service (MaaS) that enables us rethink policy mobility. However, way these new autonomous mobility services are designed could exclude PWD. To prevent that, universal design principles inclusive help policymakers...
Dans cet article, nous discutons des défis éducatifs axés sur la conception de service afin galvaniser l'offre services touristiques avec une illustration pour région suisse du Cervin. En effet, axée pratiques commerciales périmées, l'économie touristique Suisse perd sa compétitivité. réponse, il est maintenant essentiel que les destinations alpines suisses passent à un modèle d'affaires basé l'exploitation. expliquons ce contexte difficile, établissons liens littérature scientifique et...
This research project aims to improve the management and reliability of airport security gate procedures by redesigning passenger queues based on human ethology methodologies. While have been studied from many angles, a scientific contribution approach proposing regulation queue dynamics effectiveness seems be novel. Queueing behaviors, observed in previous fieldwork, led hypothesis that structuring can positive impact wait time perception. was operationalized, according experiment design,...
In the mobility sector, a large number of new technologies such as autonomous vehicles (AVs) and services (e.g. carpooling) are emerging. AVs involve not only passengers, but also authorities, manufacturers, public transportation companies, law enforcement officials, drivers, pedestrians shopkeepers. Applying phenomenology - description phenomenon's live experience [1] to this case Mobility Service (MaaS) contributes understanding its complexity provides insights users' perception risk...
Aircraft crash simulation is a mandatory exercise for all international airports. The procedure of such that set figurants play out given plane scenario. Then, professional bodies-such as police, fire brigades, medical care professionals, airport staff, and airline companies-react to the figurants' role play. quality overall problem resolution evaluated by national civil aviation regulator. We postulate closer staging corresponds reality, more relevant will be in training professionals...