Chi-Lan Yang

ORCID: 0000-0003-0603-2807
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About
Contact & Profiles
Research Areas
  • Team Dynamics and Performance
  • Innovative Teaching and Learning Methods
  • AI in Service Interactions
  • Virtual Reality Applications and Impacts
  • Online and Blended Learning
  • Impact of Technology on Adolescents
  • Speech and dialogue systems
  • Visual and Cognitive Learning Processes
  • Knowledge Management and Sharing
  • Intelligent Tutoring Systems and Adaptive Learning
  • Digital Mental Health Interventions
  • Online Learning and Analytics
  • Personal Information Management and User Behavior
  • Second Language Acquisition and Learning
  • Digital Marketing and Social Media
  • Human Resource Development and Performance Evaluation
  • Communication in Education and Healthcare
  • Usability and User Interface Design
  • Digital Communication and Language
  • Sentiment Analysis and Opinion Mining
  • Psychology of Social Influence
  • Higher Education and Employability
  • Educational Games and Gamification
  • Open Education and E-Learning
  • Data Visualization and Analytics

The University of Tokyo
2020-2025

Tokyo University of Information Sciences
2021-2025

Cyber University
2020-2023

University of Tsukuba
2019

National Taiwan University
2019

National Tsing Hua University
2015-2018

National Central University
2014

Replying to formal emails is time-consuming and cognitively demanding, as it requires polite phrasing ensuring an adequate response the sender's demands. Although systems with Large Language Models (LLM) were designed simplify email replying process, users still needed provide detailed prompts obtain expected output. Therefore, we proposed evaluated LLM-powered question-and-answer (QA)-based approach for reply by answering a set of simple short questions generated from incoming email. We...

10.48550/arxiv.2502.03804 preprint EN arXiv (Cornell University) 2025-02-06

Large Language Models (LLMs) have been widely used to support ideation in the writing process. However, whether generating ideas with help of LLMs leads idea fixation or expansion is unclear. This study examines how different timings LLM usage - either at beginning after independent affect people's perceptions and outcomes a task. In controlled experiment 60 participants, we found that using from reduced number original lowered creative self-efficacy self-credit, mediated by changes autonomy...

10.48550/arxiv.2502.06197 preprint EN arXiv (Cornell University) 2025-02-10

Trust in agents within Virtual Reality is becoming increasingly important, as they provide advice and influence people's decision-making. However, previous studies show that encountering speech recognition errors can reduce users' trust agents. Such lead users to ignore the agent's make suboptimal decisions. While offer an apology repair trust, its effectiveness often limited because it fails fully original level of trust. Therefore, we examined use social touch, a interaction involving...

10.1109/tvcg.2025.3549559 article EN cc-by IEEE Transactions on Visualization and Computer Graphics 2025-01-01

Workers tend to make inferences about one another's commitment and dedication work depending on what cues are available them, affecting worker relationships collaboration outcomes. In this work, we investigate how remote affects workers' perceptions of their colleagues with different levels social connectivity, commonly referred as strong ties weak ties. When working remotely, may suffer due the lack in-person interaction. On other hand, also be impacted by losing richer communication cues,...

10.1145/3492863 article EN Proceedings of the ACM on Human-Computer Interaction 2022-01-14

Video-based learning is widely adopted by online learners, yet, experience and quality may be negatively affected asynchronous remote natures of video-based learning. As note-taking a common practice employed learners known to an effective way trigger active construction processing knowledge, yet as meta-skill, it challenging most learners. In this study, we aim approach the goal providing cognitive social scaffolds structuring their process. We presented evaluated structured systems...

10.1145/3492840 article EN Proceedings of the ACM on Human-Computer Interaction 2022-01-14

In workplaces, knowledge has the property of being individually kept and collectively shared. It is distributed embedded among members but needs to be transferred pooled through networks for successful collaboration. order understand embody such networks, we employed a mixture field observations, social network analysis, in-depth interviews examine practices transfer in local financial institute (N=32). Results from analyses show that there discrepancy between inbound outbound transfer, also...

10.1145/3359266 article EN Proceedings of the ACM on Human-Computer Interaction 2019-11-07

As artificial intelligence (AI) technologies, including generative AI, continue to evolve, concerns have arisen about over-reliance on which may lead human deskilling and diminished cognitive engagement. Over-reliance AI can also users accept information given by without performing critical examinations, causing negative consequences, such as misleading with hallucinated contents. This paper introduces extraheric a human-AI interaction conceptual framework that fosters users' higher-order...

10.48550/arxiv.2409.09218 preprint EN arXiv (Cornell University) 2024-09-13

Note-taking activities in physical classrooms are ubiquitous and have been emerging online learning. To investigate how to better support learners take notes while learning with videos, we compared free-form note-taking a prototype system, NoteStruct, which prompts perform series of activities. NoteStruct enables insert annotations on transcripts video lectures then engages reinterpreting synthesizing their after watching video. In study sample Mechanical Turk workers (N=80), took longer...

10.1145/3290607.3312878 article EN 2019-04-30

Second language reading is difficult when people are with limited second proficiency. In this paper, we proposed picture note-taking, displaying semantic-related pictures as notes of keywords in an article to support comprehension. We prototyped online tool called PicRemarkable and evaluated its effects on English Chinese native speakers. Our result showed that participants performed better at the delay comprehension test using note-taking than definitions words support.

10.1145/2559206.2581204 article EN 2014-04-26

TV watching is a common leisure activity, and people often use the opportunity of to socialize with other co-watchers. However, when potential co-watchers like friends or family members are distributed in different locations, social function disrupted. In this paper, we present mobile content sharing system called Co-Viewing Room, which enables users share three types content, including it whole video sharing, clips snapshots during an online chat. We evaluated by comparing influence on...

10.1145/2851581.2892476 article EN 2016-05-06

Image tagging is crucial to the use of digital photos and value-added applications. We present Tag & Link, a interface featured direct annotations collect fine-grained descriptions image content that can be hard obtain otherwise. Link provides set drawing tools, allowing users directly specify regions interest (ROIs), relations between different ROIs on an image. Through crowdsourcing study, we show enhances productivity helps small objects behaviors embedded in images. demonstrate value...

10.1145/2702613.2732857 article EN 2015-04-17

When receiving text messages from unacquainted colleagues in fully remote workplaces, insufficient mutual understanding and limited social cues can lead people to misinterpret the tone of message further influence their impression colleagues. Emojis have been commonly used for supporting expressive communication; however, seldom use emojis before they become acquainted with each other. Hence, we explored how changing facial expressions profile pictures could be an alternative channel...

10.1145/3544548.3581061 article EN 2023-04-19

The Metaverse is poised to be a future platform that redefines what it means communicate, socialize, and interact with each other. Yet, important for us consider avoiding the pitfalls of social media platforms we use today; cyberbullying, lack transparency an overall false mental model society. In this paper, propose Empathic Metaverse, virtual prioritizes emotional sharing assistance. It aims cultivate prosocial behaviour, either egoistically or altruistically, so our society can better...

10.48550/arxiv.2311.16610 preprint EN cc-by arXiv (Cornell University) 2023-01-01

To accomplish collaborative work, collaborators need to know one another's states of work for coordination. Similarly, in situations knowledge transfer where experts instruct novices by passing implicit and personal experience about the task, challenge lies gap between novices. Both parties gain an awareness each other's state task effective transfer. In this paper, we aim investigate how online is supported a design called transparency shared document workspace, which allows explicitly...

10.1145/3274458 article EN Proceedings of the ACM on Human-Computer Interaction 2018-11-01

Annotation is a common practice to aid reading. Social annotation may benefit collaborative second language learning in the way that readers share their annotations help each other read articles of non-native language. In laboratory study, we simulated process social and examined how seeing others' affects readers' understanding content as well production editing annotations. The preliminary results showed reading people's can affect article modification especially when disagreed with

10.1145/2818052.2869105 article EN 2016-02-27

The limited nonverbal cues and spatially distributed nature of remote communication make it challenging for unacquainted members to be expressive during social interactions over video conferencing. Though enables seeing others' facial expressions, the visual feedback can instead lead unexpected self-focus, resulting in users missing others engage conversation equally. To support equal participation among counterparts, we propose SealMates, a behavior-driven avatar which infers engagement...

10.1145/3637395 article EN Proceedings of the ACM on Human-Computer Interaction 2024-04-17

During video conferencing, technical issues such as network impairments can unexpectedly hinder remote collaboration for distributed teams. However, it remains unclear how affect the impression formation process between unacquainted interlocutors in situations like job interviews or kick-off meetings. Having first encounters online without prior in-person interaction has become prevalent nowadays. Therefore, examining impact of on and exploring design solutions to reduce negative is...

10.1145/3687004 article EN Proceedings of the ACM on Human-Computer Interaction 2024-11-07

Psychotherapy, such as cognitive-behavioral therapy (CBT), is effective in treating various mental disorders. Technology-facilitated health improves client engagement through methods like digitization or gamification. However, these innovations largely cater to individual therapy, ignoring the potential of group therapy-a treatment for multiple clients concurrently, which enables receive perspectives process and also addresses scarcity healthcare practitioners reduce costs. Notwithstanding...

10.48550/arxiv.2410.18329 preprint EN arXiv (Cornell University) 2024-10-23

Online reviews help people make better decisions. Review platforms usually depend on typed input, where leaving a good review requires significant effort because users must carefully organize and articulate their thoughts. This may discourage from comprehensive high-quality reviews, especially when they are the go. To address this challenge, we developed Vocalizer, mobile application that enables to provide through voice with enhancements large language model (LLM). In longitudinal study,...

10.1145/3701571.3701593 article EN other-oa 2024-12-01
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