- Innovation and Knowledge Management
- Family Business Performance and Succession
- Quality and Supply Management
- Business Strategy and Innovation
- Digital Marketing and Social Media
- Entrepreneurship Studies and Influences
- International Business and FDI
- Accounting and Organizational Management
- Customer Service Quality and Loyalty
- Human Resource and Talent Management
- Digital Economy and Work Transformation
- Employment and Welfare Studies
- Corporate Finance and Governance
- Service and Product Innovation
- Supply Chain Resilience and Risk Management
- Job Satisfaction and Organizational Behavior
- Outsourcing and Supply Chain Management
- Firm Innovation and Growth
- Digital Platforms and Economics
- Emotional Intelligence and Performance
- Intellectual Capital and Performance Analysis
- Big Data and Business Intelligence
- Technology Adoption and User Behaviour
- Organizational Learning and Leadership
- Workplace Spirituality and Leadership
University of Reading
2020-2024
Henley College
2020-2024
Kingston University
2017
Franciscan Health
2005
Flexible working practice (FWP) has been acclaimed as the of 21st century, and it is likely to continue humans engage with new technologies in world work. Studies have signaled caution adoption FWP, drawing attention its many downsides. In this paper, we undertake an approximately 11-year systematic review (2011–mid-2021) scholarship that examined FWPs. We focus on downsides unintended consequences regarding concept. Following rapid growth remote arrangements digital era, map out...
Research on the international entrepreneurial behavior of small and medium-sized enterprises (SMEs) originating from Africa has been receiving growing scholarly attention. Despite a proliferation studies subject, literature hitherto remained fragmented, theoretically limited, empirically inconclusive, thereby leaving important topics underexplored. This paper seeks to address this shortcoming through systematic review aimed at critically analyzing synthesizing 66 articles published in...
Deploying big data analytical techniques to retrieve and analyze a large volume of more than 2.7 million online consumer reviews (OCRs), this work sheds light on how mobile devices used by consumers post influence their satisfaction with services. More specifically, we conduct multi-platform study TripAdvisor.com Booking.com OCRs pertaining hotel services across eight leading tourism destination cities in the American European continents over period 2017–2018. By adopting multivariate...
The COVID-19 global pandemic has transformed work and employment patterns within organizations. Two key emerging trends visible at the organization level are as follows. First, employees being asked to leave (which mostly been seen aviation, hospitality, travel industries) second, asking part-time or on a contractual basis (e.g. education healthcare sectors). This so-called 'new normal' also given rise an unprecedented increase diffusion of digital workforces engaged either full part time...
The advent of innovative technologies with installed artificial intelligence (AI) has raised the need to understand evolutive consumers' behaviours. dyadic communicative experience between consumers and technological artifacts programmed social humanoid features shed light on emergence an adaptative form word-of-mouth (WOM) that we label as "AI word-of-mouth" (aiWOM). We argue there is a for defining investigating aiWOM emerging phenomenon which derive but diverge from WOM. Our...
Purpose The purpose of this study is twofold. Firstly, the authors have conducted a systematic investigation considering historical pandemic periods (1991–2021) over 30 years to identify critical factors and business failure phenomenon during pandemics explore “what”, “why” “how” contributing COVID-19 secondly identified interlinks these explain strategically through various quantitative models. Design/methodology/approach were previous literature systematically reported in accordance with...
Abstract Analyzing qualitative case‐study data from two emerging market multinational corporations (MNCs) the Indian pharmaceutical industry, we develop theoretical frameworks based on goal‐setting and cognitive evaluation theories along with indigenous management theories, including principles of Ayurveda for analyzing performance systems in an modern MNC. Data were analyzed multiple sources, such as interviews, non‐participant observation, site visits, organizational documents, policies,...
This paper investigates the ethnographic researcher's positionality and its role in sensemaking within research process. Using autoethnographic data of first author - a black female West African (Yoruba) scholar Western organizational context, we adopt critical approach to make sense field experience. We propose conceptualization as one that is entwined field, being an active interaction formative context with her sensory capabilities. demonstrate how openness generates interpretive frames...
This article is an initial step toward theorizing the erosion of cocreated value in knowledge-intensive workplaces. In doing so, our research study examines how knowledge hiding behavior instigated and promoted by organizational leaders can adversely impact microfoundations organization. The current explores Indian test preparation industry. To conduct inquiry, we applied a qualitative inductive approach. We interviewed 25 employees working industry, responses were analyzed using Gioia...
Purpose This research aims to understand the determinants of consumers' behaviour and motivations buy taboo items online. Two theoretical lenses, theories psychological reactance system justification, are invoked frame role online shopping in shaping consumer markets. Design/methodology/approach A naturalistic inquiry paradigm was used test a sample 34 Saudi women who were buying products Findings The determinant such is based on differences understanding ritual restrictions between people,...