A5047805224- Aviation Industry Analysis and Trends
- Transport and Economic Policies
- Technology Adoption and User Behaviour
- Consumer Retail Behavior Studies
- Customer Service Quality and Loyalty
- Environmental Sustainability in Business
- Innovation Diffusion and Forecasting
- Economic and Environmental Valuation
- transportation and logistics systems
- Air Traffic Management and Optimization
- Human Resource and Talent Management
- Diaspora, migration, transnational identity
- Human Resource Development and Performance Evaluation
- Human-Automation Interaction and Safety
- Environmental Education and Sustainability
- Maritime Ports and Logistics
- Migration and Labor Dynamics
University of Surrey
2023-2024
University of Calabria
2024
Cranfield University
2012-2015
This study aims to investigate air travellers’ Willingness Pay (WTP) for green premiums, specifically focusing on their contribution reducing carbon emissions generated by travel. The research integrates the Theory of Planned Behaviour (TPB) and Contingent Valuation Method (CVM) estimate monetary value that passengers would be willing pay environmental initiatives. TPB provides a theoretical framework understand psychological factors influencing individuals’ intentions behaviours, while CVM...
This study uses the Kano model and importance–satisfaction analysis (ISA) to assess airline service quality by identifying prioritised attributes (SQA) for business travellers. The aims produce suggestions executives on how allocate resources in most effective way enhance of increase customer satisfaction. A conceptual framework divides travellers into four Clusters based behavioural variables flight length cabin class. For each Cluster, traveller expectations fourteen SQAs were assessed...
Electric aircraft are seen as a key option for reducing the environmental footprint of aviation industry. This research aims to identify factors that influence Turkish air travellers’ intentions adopt electric by building upon theory planned behaviour (TPB). A structured online survey was developed gather cross-sectional data from 217 travellers using convenience sampling. The were analysed through multi-method approach, including structural equation modelling (SEM) sufficiency analysis and...