A5086764073- AI in Service Interactions
- Speech and dialogue systems
- Gothic Literature and Media Analysis
- Social Robot Interaction and HRI
- Crime and Detective Fiction Studies
- Travel Writing and Literature
- Modern American Literature Studies
- American Sports and Literature
- Language, Discourse, Communication Strategies
- Postcolonial and Cultural Literary Studies
- Comics and Graphic Narratives
- Folklore, Mythology, and Literature Studies
- Personal Information Management and User Behavior
- Literature: history, themes, analysis
- Language, Metaphor, and Cognition
- Poetry Analysis and Criticism
- Canadian Identity and History
- History and Developments in Astronomy
- Crime, Deviance, and Social Control
- Law in Society and Culture
- American and British Literature Analysis
- Diaspora, migration, transnational identity
- Digital Communication and Language
- Digital Humanities and Scholarship
- Knowledge Management and Sharing
University of Oulu
2024-2025
Basildon Hospital
2024
University College Dublin
2019-2023
University of Indianapolis
2022-2023
Indiana University – Purdue University Indianapolis
2022-2023
Mid Essex Hospital Services NHS Trust
2022
University of Stirling
2009-2022
Bridge University
2017
University of Cambridge
2017
University of Surrey
2011-2015
Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that conversation must encapsulate. Given its potential in supporting long-term human-agent relationships, it is paramount HCI focuses efforts on delivering this promise. We aim understand what people value and how should manifest agents. Findings a series of semi-structured interviews show make clear dichotomy between...
Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods empirical on speech HCI. We find that most studies usability/theory-focused or explore wider system experiences, evaluating Wizard Oz, prototypes, developed systems by using self-report questionnaires to measure concepts like usability user attitudes. A thematic analysis found HCI focuses nine key topics: production, modality comparison, assistive...
Humanness is core to speech interface design. Yet little known about how users conceptualise perceptions of humanness and people define their interaction with interfaces through this. To map these n=21 participants held dialogues a human two based intelligent personal assistants, then reflected compared experiences using the repertory grid technique. Analysis constructs show that are multidimensional, focusing on eight key themes: partner knowledge set, interpersonal connection, linguistic...
Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hinder these users. Through native (L1) and (L2) English speakers interacting with Google Assistant on smartphone smart speaker, aim to understand this more deeply. Interviews revealed L2 prioritised utterance planning around perceived limitations, as opposed L1 prioritising succinctness because of system limitations....
KEYWORDS: Communicationvideo conferencingcollegialitysocial talkCOVIDcolleaguesworking from homemultiparty
... brings new insights into the colonial relationship while challenging unspoken temptation that this was a distinctly European period. Simon GikandiOther Routes collects important primary work by travel writers from Asia and Africa in English translation. An introduction Tabish Khair discusses literature as genre, perception of writing about privilege, emergence writings show has been human occupation crosses time culture. This original significant book will interest armchair travelers...
Abstract Background Social context and peers significantly impact students' motivation, especially in collaborative learning settings. However, there is limited evidence on how students strategically influence each other's motivation through socially shared regulation of (SSRL). Aims This study examined secondary school SSRL during learning, focusing groups regulate these processes individual situational peer interactions. Sample The participants were 95 (13–16 years) performing a science...
The assumptions we make about a dialogue partner's knowledge and communicative ability (i.e. our partner models) can influence language choices. Although similar processes may operate in human-machine dialogue, the role of design shaping these models, their subsequent effects on interaction are not clearly understood. Focusing synthesis design, conduct referential communication experiment to identify impact accented speech lexical choice. In particular, focus whether encourage use...
Abstract Socially shared regulation of learning (SSRL) is a crucial process for groups learners to successfully collaborate. Detecting and supporting SSRL challenge, especially in real time, but hybrid intelligence approaches such as Artificial Intelligence (AI) agents may make this possible. Leveraging the concept trigger events which invite SSRL, we present design an AI agent, MAI, can detect prompt students raise their group‐level metacognitive awareness with aim facilitating SSRL. We...
This study analyzes the development of American gothic literature alongside 19th-century discourses passing and racial ambiguity. By bringing together these areas analysis, Justin Edwards considers following questions: how are categories race rhetoric difference tied to language gothicism?; what can discursive ties tell us about a range social boundaries - gender, sexuality, class, during 19th century?; construction destabilization US gothic? The sources used address questions diverse, often...
Across several branches of conversational interaction research including interactions with social robots, embodied agents, and assistants, users have identified trust as a critical part those interactions. Nevertheless, there is little agreement on what means within these sort or how can be measured. In this paper, we explore some the dimensions it has been understood in previous work outline ways measured hopes furthering discussion concept across field.
Through smartphones and smart speakers, intelligent personal assistants (IPAs) have made speech a common interaction modality. With linguistic coverage varying functionality levels, many speakers engage with IPAs using non-native language. This may impact mental workload patterns of language production used by speakers. We present mixed-design experiment, where native (L1) (L2) English completed tasks via found significantly higher for L2 in IPA interactions. Contrary to our hypotheses, we...
Purpose The purpose of this paper is to compare home care workers' views their employment conditions by provider type – private for-profit vs public and non-profit using the case study Ireland. Design/methodology/approach An online survey was distributed workers ( n = 350) employed for-profit, providers in Returned questionnaires were analysed statistically R chi-squared tests systematically key aspects conditions. Findings Analysis shows that are perceived be significantly worse for those...
Current speech agent interactions are typically user-initiated, limiting the they can deliver. Future functionality will require agents to be proactive, sometimes interrupting users. Little is known about how these spoken interruptions should designed, especially in urgent interruption contexts. We look inform design of proactive through investigating people interrupt others engaged complex tasks. therefore developed a new technique elicit human other found that interrupted sooner when were...