Customer engagement has recently emerged in both academic literature and practitioner discussions as a brand loyalty predictor that may be superior to other traditional antecedents. However, empirical inquiry on customer is relatively scarce. As tourism hospitality firms have widely adopted strategies for managing customer–brand relationships, further understanding of this concept essential. Using structural equation modeling, study investigates the linkages with antecedents loyalty. Results...

Technologies have dramatically transformed tourist experience. However, research has largely focused on traveler attitudes and technology adoption rather than their experience with travel technologies. Taking a cross-country perspective, this study examines the role of readiness (TR) as personality trait in shaping travelers’ satisfaction technologies, using airlines case study. Results an online survey travelers Australia, China, United States revealed moderating effects TR dimensions...

Tapetal programmed cell death (PCD) is a prerequisite for pollen grain development in angiosperms, and cysteine proteases are the most ubiquitous hydrolases involved plant PCD. We identified papain-like protease, CEP1, which tapetal PCD Arabidopsis thaliana. CEP1 expressed specifically tapetum from stages 5 to 11 of anther development. The protein first appears as proenzyme precursor protease vesicles then transported vacuole transformed into mature enzyme before rupture vacuole. cep1...

Purpose Employee turnover is a significant challenge for human resource management (HRM) strategies and organisational performance. This study seeks to present findings drawn from an extensive survey of labour in the Australian accommodation sector. A particular focus placed on rates costs. Design/methodology/approach Based literature industry panel, online was designed distributed four‐ five‐star hotels across Australia. Human managers 64 participated survey, providing representative sample...

Purpose – The concept of customer engagement (CE) has emerged as an important indicator customer-brand relationship strength. However, limited research exists to provide insight into how CE enhances the effectiveness building such a in retail services. purpose this paper is extend current understanding through examination its role development quality. Design/methodology/approach To test hypotheses contained proposed conceptual model, authors used quantitative method that included survey...

Purpose This paper aims to examine the effects of hotel general managers’ transformational leadership (TLS) and department managers (DMs)’ organizational commitment (OC) on their department’s performance in upscale hotels Australia. Design/methodology/approach Data were collected by surveying DMs four- five-star hotels. The survey instrument included measures comprehensive sustainable performance, TLS OC adapted from literature. data analyzed through factor analysis regression with a...

Chinese outbound tourism has been developing at a phenomenal pace, attracting the interest of both academics and industry practitioners. This article employs hybrid review method that combines narrative systematic quantitative methods to delineate status research on indicate areas lack academic inquiry. It evaluates scope, method, themes 161 articles published in 16 top hospitality journals between 2000 2014. The calls for future shift from an advocacy stance sustainable ethics platforms...

As tourism’s intangibility leads tourism marketers to rely heavily on visuals such as photographic images, the selection of visual stimuli that attract target audience’s attention is critical. This study used a triangulated approach included both self-reports and observational eye-tracking data. Australian Chinese participants were recruited view series images depicted either high or low arousal activities natural built environments. fixated more frequently, for longer durations, than...

This study addresses the conceptualization of food image and examines role cuisine play in formation destination brand image. By tracing branding literature with a specific focus on three components that influence formation, authors map current state research tourism. They then provide dual-perspective review image—one is projected and/or perceived by marketers their producers suppliers, other mental representation as tourists. The evaluation aligns various dimensions, underlying variables,...

This study examines the factors that influence continued use intention of mobile apps designed for travel-related purposes. Interviews with 22 individuals provided data developing a conceptual model travel app intention. The draws on expectation confirmation framework, as well interviews, to illustrate relationship between functional value, hedonic satisfaction, and trust, discuss link moderators familiarity, purposes, types, technology proficiency predictors use. study's results establish...

This study examines the predictive power of cognitive and affective food image components on potential tourists’ behavioral intention. Using Chinese perception Australia as context, adopted a multi-method approach incorporating desktop research, surveys tourism stakeholders, quantitative testing model using survey data. Results confirmed that (1) is formative construct, (2) stronger predictor intention than image, (3) moderating effect neophobia highlights need for destination image-building...

Abstract This paper addresses the challenge of real‐time, continuous trajectory planning for autonomous excavation. A hybrid method combining particle swarm optimization (PSO) and reinforcement learning (RL) is proposed. First, three types excavation trajectories are defined different geometric shapes digging area. Then, an based on PSO algorithm established, resulting in optimal trajectories, sensitive parameters, corresponding variation ranges. Second, RL model built, results obtained...

Through this research, the authors investigate recruiting practices and causative factors of labor turnover skill shortages in four- five-star hotels Australia using a web-based questionnaire survey. Their findings study confirmed that are major industry concern. In selecting new employees, personal presentation, interpersonal customer skills paramount. The key present an currently does not plan for sustainable employee retention with casualization being dominant strategy to cope changing...

This study examines Chinese consumers' motives, attitudes toward luxury brands (ATLB), and the impact of ATLB on consumer behavior. Specifically, consumers were segmented into three groups: elitist, distant, democratic. Compared to democratic group, more one believes is good quality, less likely will belong distant group; buys for others, belongs group. The self-actualization, elitist consumes social comparison reasons, elitist. often special times, Results show that average bought pieces...