Zuraimi Abdul Aziz

ORCID: 0000-0002-9426-0502
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About
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Research Areas
  • Maritime Ports and Logistics
  • Outsourcing and Supply Chain Management
  • Quality and Supply Management
  • Entrepreneurship Studies and Influences
  • Urban and Freight Transport Logistics
  • Franchising Strategies and Performance
  • Customer Service Quality and Loyalty
  • Microfinance and Financial Inclusion
  • Agriculture and Agroindustry Studies
  • Law, logistics, and international trade
  • Transportation Planning and Optimization
  • Transport and Logistics Innovations
  • Consumer Retail Behavior Studies
  • Consumer Behavior and Marketing Influence
  • Food Supply Chain Traceability
  • Innovation and Socioeconomic Development
  • Aviation Industry Analysis and Trends
  • Business Strategies and Management Research
  • Business Strategy and Innovation
  • Halal products and consumer behavior
  • Consumer Perception and Purchasing Behavior
  • Management and Optimization Techniques
  • Technology Adoption and User Behaviour
  • Supply Chain Resilience and Risk Management
  • Livestock Management and Performance Improvement

Universiti Malaysia Kelantan
2015-2024

In Thailand, third-party logistics (3PL) companies operate at a loss of 35 percent, indicating their inability to compete with other service providers. Due technology being one the factors involved, objective this study aims investigate relationship between technology, performance, and competitive advantage in small enterprises Thailand. This used partial least squares structural equation modelling (PLS-SEM) as statistical approach for data analysis. The sample size was 159 respondents, who...

10.32890/jtom2025.20.1.3 article EN Journal of Technology and Operations Management/Journal of technology and operations management 2025-01-31

In the courier sector, effectiveness and dependability of last-mile delivery phase are crucial factors in determining total quality service provided to customers. Courier services also expected provide valuable their Even though growth trend is encouraging, many companies find it difficult capitalise on rising demand for because intense competition industry pressure reduce rates. As customer expectations continue rise, exploring innovative solutions improve delivery. Therefore, study aims...

10.47836/pjssh.33.2.05 article EN Pertanika journal of social science & humanities 2025-04-30

In the past decade, franchising has become a well-known platform for business expansion. Various strategies have been employed by franchisors in expanding their into global market. However, few studies assessed determinants that can be adopted bringing value as well opening up opportunities market This study aims to explore of expansion based on Malaysian franchisors’ experience. A qualitative research approach was through various case with ten from food and beverage industry Malaysia....

10.3390/su131810328 article EN Sustainability 2021-09-16

Purpose: In many developing and affluent countries, poverty alleviation has been the prime goal of promoting socioeconomic status. The Government's attempt to curb includes monetary-generation projects, providing facilities raise standard living, executing programs teach positive values for these underprivileged. research seeks uncover decisive aspects improvement in women entrepreneurship Methodology: Data 300 entrepreneurs from three different states Malaysia participated study. We have...

10.26668/businessreview/2021.v6i1.283 article EN International Journal of Professional Business Review 2021-10-27

Since the world was hit by COVID-19 pandemic crisis that began in December 2019, many industries have been affected, including franchise industry Malaysia. Thus, has had a great impact on business survival. Direct effects can be seen reduced income, job losses, changes customer preferences, and relationships between franchisors franchisees. Some franchises to close their operations, others still struggled survive during crisis. In addressing this situation, role of government is crucial...

10.3390/su14063212 article EN Sustainability 2022-03-09

10.5281/zenodo.5654809 article EN cc-by Zenodo (CERN European Organization for Nuclear Research) 2021-10-27

In the recent years, influx of women in business continues to record poor performance combating poverty.Poverty is rampant and become main issue developing countries, as it will improve socioeconomic countries.The objective this research find out contributing factors alleviating poverty for entrepreneurship.A total 196 samples were collected from entrepreneurship Terengganu Kelantan.Data analysis was conducted using SPSS 20.0.The results indicate that personality, cultural, environment,...

10.18178/ijtef.2015.6.6.485 article EN International Journal of Trade Economics and Finance 2015-12-01

The expansion of Internet and information media generate changes in the business transaction that result emergence new era by fostering customer experience marketplace. Shopee was largest e-commerce site Southeast Asia with gross merchandise value total orderings. Drawing upon this, study attempts to examine primary factors influencing experiences platform. Using perceived promotional, trust privacy as independent variables treated dependent variable. gathered means questionnaire survey. A...

10.35631/aijbes.619022 article EN Advanced International Journal of Business Entrepreneurship and SMEs 2024-03-26

This study explores the complex field of last-mile delivery with goal offering an in-depth analysis various difficulties related to guaranteeing parcel safety. In a time swift advancements in technology and elevated customer demands, portion process becomes paramount importance. The research design this is quantitative. A quantitative involves collection numerical data understand quantify consumer experiences delivery. Total sample about 245 questionnaires were collected using SPSS software....

10.55057/ijbtm.2024.6.1.46 article EN International Journal of Business and Technology Management 2024-04-30

The customer satisfaction is closely linked to the security and integrity of postal items at last mile delivery stage in ever-changing courier sector. This research explores complex world consumers' experiences perceptions their packages' safety on leg delivery. design this study quantitative. A quantitative involves collection analysis numerical data understand quantify consumer with last-mile parcel Total sample about 245 questionnaires were collected using SPSS software. goal inquiry...

10.55057/ijbtm.2024.6.1.45 article EN International Journal of Business and Technology Management 2024-04-30

The logistics service offers a crucial role in the process of developing into worldwide market. Several nations must enhance their operations to achieve strong performance and attain competitive edge Logistics quality is element Thailand's operations. It major feature new conceptual model for performance, which essential achieving competitiveness sector. aim this study investigate relationship between framework quality, advantage provider (LSPs) firms Thailand. This utilizes primary data...

10.32890/jtom2024.19.1.2 article EN Journal of Technology and Operations Management/Journal of technology and operations management 2024-07-31

Franchising is a business strategy that allow entrepreneurs to start using an established brand name, proven system, and the support of franchisor. However, not all franchisees survive during economic downturn maintain profitability in their business. Therefore, recognizing factors impact franchisee survival vital for sustaining expanding This study aims develop validate Franchisee Survival Ability (FSA) scale among homegrown Malaysia. A quantitative approach was utilized, with purposive...

10.31893/multiscience.2025064 article EN Multidisciplinary Science Journal 2024-08-06

Due to the improvement of economic level, people's living quality is getting higher and higher. Fresh agricultural products are part our lives closely related each other. However, cold chain logistics system in China not yet mature. deteriorate, causing severe waste. In order improve this phenomenon, distribution path fresh should be optimized, efficiency improved, delivery cost reduced meet demand for products. This article analyzes problems explores optimization strategy supply

10.35631/ijscol.49001 article EN 2023-09-27

There are several difficulties in the logistics chain's last-mile delivery phase, especially when it comes to guaranteeing package safety. The present study aims provide a thorough analysis of complex problems that affect security final leg different kinds customers, recipients, and other users. Using quantitative methodologies research methodology, seeks identify challenges associated with meeting distinct needs various demographic groups. objective this is investigate ensuring parcel...

10.35631/aijbes.620012 article EN Advanced International Journal of Business Entrepreneurship and SMEs 2024-06-24

The franchise sector has contributed significantly to economic growth and development. Yet, franchisee resilience compared independent business is still debatable. escalation of failure rates during the COVID-19 pandemic forced industry look forward a long-term survival strategy that ensures crisis-resistant model, which in dire need viability sustainability. Business-to-business franchisor support part continuity's strategic resources steer from potential pitfalls. We seek explore impact...

10.35631/aijbes.622011 article EN Advanced International Journal of Business Entrepreneurship and SMEs 2024-12-15
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