A5079081365- Corporate Governance and Management
- Big Data and Business Intelligence
- Business Process Modeling and Analysis
- Digital Innovation in Industries
- Flexible and Reconfigurable Manufacturing Systems
- Information Technology Governance and Strategy
- Real-Time Systems Scheduling
- Semantic Web and Ontologies
- Competitive and Knowledge Intelligence
- Physics and Engineering Research Articles
- Business Strategy and Innovation
- Technology Adoption and User Behaviour
- Petri Nets in System Modeling
- Digital Marketing and Social Media
- Public Administration and Political Analysis
- Renewable Energy and Sustainability
- Integrated Energy Systems Optimization
- Knowledge Management and Sharing
- Software Engineering Techniques and Practices
- Medical and Health Sciences Research
- Customer Service Quality and Loyalty
- Advanced Database Systems and Queries
- Service-Oriented Architecture and Web Services
- Spreadsheets and End-User Computing
- Digital Platforms and Economics
University of Bamberg
2022-2024
Ludwig-Maximilians-Universität München
2023
AID Atlanta
2022
Lucerne University of Applied Sciences and Arts
2022
University of Augsburg
2006-2021
Institut für Automation und Kommunikation
2011-2019
Sozialwissenschaftliche Forschung und Beratung
2019
Augsburg University
2009-2011
Friedrich-Alexander-Universität Erlangen-Nürnberg
2000-2009
University of Passau
2009
Abstract Chatbots offer customers access to personalised services and reduce costs for organisations. While some initially resisted interacting with chatbots, the COVID‐19 outbreak caused them reconsider. Motivated by this observation, we explore how disruptive situations, such as outbreak, stimulate customers' willingness interact chatbots. Drawing on theory of consumption values, employed interviews identify emotional, epistemic, functional, social values that potentially shape Findings...
Abstract Employees want to be able telework and organisations provide the ideal environment make it a success story. While some teleworkers experience success, that is, are satisfied perform well, others do not. To understand drivers of successful unsuccessful telework, we used mixed methods approach, taking stress‐theoretic configurational perspective. In Study 1, conducted quantitative analysis data collected in survey 375 identify configurations information communication technology (ICT),...
Purpose Evidence suggests that retail investors who invest in individual stocks are, the long run, largely outperformed by market indexes such as MSCI World. While some turn to exchange traded funds (ETFs) indexes, few migrate completely ETFs. This study aims shed light on rationale behind investors' partial and complete migration from Design/methodology/approach Drawing pull-push-mooring framework, a qualitative ( N = 21) informs quantitative 282) following established mixed methods...
Online multiplayer computer game competitions—so-called esports—attract millions of spectators around the world and show spectator numbers comparable to Super Bowl. Despite that, publishers, which often organize these large-scale competitions, still struggle establish esports as a profitable business venture. One way they can do so involves how position fee-based streaming services for watching online. To draw their services, organizers need focus on attracting with high willingness pay...
The Service Oriented Approach offers a wide range of efficient applications using this approach also for control or monitoring tasks. This article introduces distributed system designed application based on uses objects interacting via events. Especially the usage event communication in requires additional investigations regarding timing constraints, depending dedicated application. In paper we present feasibility study about successful an demonstrating coming from process industry. We will...
Purpose Jarring events, be they global crises such as COVID-19 or technological events the Cambridge Analytica data incident, have bullwhip effects on billions of people's daily lives. Such “shocks” vary in their characteristics. While some shocks cause, for example, widespread adoption information systems (IS) diverse Netflix and Teams, others lead users to stop using IS, Facebook. To offer insights into multifaceted ways influence user behavior, this study aims assess status quo...
Digital nudging is omnipresent in users' daily lives and constantly influences decisions digital choice environments that require users to make such as web-based forms or mobile apps. It uses interface design elements aims guide behavior specific directions. So far, there quite a lot of research stream, whereby each article focuses on one context which applied. To assist researchers practitioners aim study information systems, we provide an overview existent stream. Following the...
Project risk management has been proposed as an important topic to prevent the failure of large IT projects. But while literature intensively deals with process, surprisingly little effort put into "the last mile", namely precise, concise, and unambiguous communication risks decision makers. Popular misinterpretations traffic light-based reports confirm this call for action. Hence, we propose a prototype information-dense project reporting including novel report design. This designed applied...