Janice Chan

ORCID: 0000-0001-7300-3489
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About
Contact & Profiles
Research Areas
  • Research Data Management Practices
  • Quality Function Deployment in Product Design
  • Advanced machining processes and optimization
  • Semantic Web and Ontologies
  • Management and Optimization Techniques
  • Publishing and Scholarly Communication
  • Mechatronics Education and Applications
  • Evaluation of Teaching Practices
  • Library Science and Information Literacy
  • Cellular Automata and Applications
  • Data Quality and Management
  • Aging, Elder Care, and Social Issues
  • Educator Training and Historical Pedagogy
  • Engineering Education and Curriculum Development
  • Algorithms and Data Compression
  • Scientific Computing and Data Management
  • Library Collection Development and Digital Resources
  • Global Educational Policies and Reforms
  • Technology Assessment and Management
  • Multi-Criteria Decision Making
  • Digital and Traditional Archives Management
  • Big Data and Business Intelligence
  • Global Education and Multiculturalism
  • Innovations in Educational Methods
  • Electronic Packaging and Soldering Technologies

Edith Cowan University
2012-2013

Newcastle University
1991-2006

Abstract Since customers are not all created equal, it could be overemphasised that a precise knowledge of Customer Requirements (CR) holds the key to business success. This paper offers Segmentation (CRS) as novel technique for categorizing CR with precision. CRS involves three different types segmentation according to: service encounters or provided within each encounter (CRS-I); customers' characteristics, e.g. age, gender, etc (CRS-II); and prioritized importance (CRS-III). Starting...

10.1080/14783360600588117 article EN Total Quality Management & Business Excellence 2006-06-01

Many academic libraries are looking at new ways to add value when they deliver services faculty, and one potential area where the library can provide is in partnering with staff support dissemination of faculty research. Librarians have traditionally helped researchers beginning research cycle, discovery delivery information sources. However, now playing a role end providing that scholarly publishing. This paper examines participation faculty-led publishing ventures. In particular, it...

10.7710/2162-3309.1091 article EN cc-by Journal of Librarianship and Scholarly Communication 2013-11-26

This paper analyses the activities that are taking place to introduce quality function deployment (QFD) into an original equipment manufacturer (OEM). QFD literature presents many different types of planning tools and techniques can be used in product development but very few actually demonstrate how introduced management system organisation. aims address imbalance by use a case study detailing OEM has implemented first six steps proposed 16‐step introductory process. The these programme...

10.1108/02686900210412234 article EN Managerial Auditing Journal 2002-02-01

AbstractThis paper reports a study of the melt impregnation and weaving glass–polypropylene prepreg tapes into sheet for use as precursor pressed thermoplastic composite products comparison properties attainable with those achievable by other comparable routes. Melt has been used successfully to manufacture well impregnated tapes, without internal coupling agent. It appears that could be an economically viable process converting unidirectional tape conformable, press formable prepreg. The...

10.1179/146580100101540725 article EN Plastics Rubber and Composites Macromolecular Engineering 2000-10-01

10.6084/m9.figshare.1621247.v1 article ES 2015-12-08

10.1016/0924-0136(91)90207-u article EN Journal of Materials Processing Technology 1991-09-01

10.6084/m9.figshare.7233872.v1 article EN 2018-10-21

A structured approach to providing real engineering interest for first-year students of Mechanical Engineering is described. This approach, which has been used successfully a number years, introduces the design and manufacturing processes through investigation locally manufactured product. It includes analysis possible methods visit plant observe discuss used. Interpersonal skills are developed working in small teams making oral written presentations.

10.1177/030641909802600306 article EN International Journal of Mechanical Engineering Education 1998-07-01
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