Purpose Capsule hotels are a revolutionary Japanese concept of lodging that dates back over four decades. On the other hand, capsule relatively new for most travelers outside Japan. Organizations within this target segment starting to recognize critical role an excellent customer experience management (CEM) strategy offers in improving competitiveness and organizational success. Thus, research provides scholastic insight into framework CEM by evaluating user-generated content at hotels....

This paper examines the causation between economic growth, tourism import, industrialization, renewable energy, non-renewable energy use, trade openness, and environmental sustainability which is proxied by carbon emissions for 8 Asian countries (China, Japan, India, Indonesia, South Korea, Philippines, Thailand, Vietnam) over 20 years. Causal relations were tested using Pooled Mean Group Autoregressive distributive lag model (PMG-ARDL) Dumitrescu Hurlin's (2012) panel granger causality test...

In pursuance of SDG 7, 8 and 12, unearthing the substantive role environmental-related innovations technologies in mitigating undesirable effects fossil fuel dependence natural resources consumption on environment selected highest performing eco-innovation economies unveils cutting edge policy options to aspiring economies. Considering panel leading (Austria, Denmark, Finland, France, Germany, Netherland, Spain, Sweden), this study examines contribution oil utilization,...

Work arrangement and flexible work settings are becoming increasingly important in service organizations an era ravaged by pandemic disruptions. Drawing upon the job demands-resources theory, this study examines mediating roles of subjective well-being (SWB) burnout relationship between work-family conflict (WFC) presenteeism. The paper also examined moderating role shifts direct relationships WFC, SWB, burnout, data was gathered from 332 workers Northern Cyprus hotels. were analyzed...

Purpose This study aims to build and test an empirical model that investigates the mechanism with which innovation-based human resource management (HRM) impacts employee satisfaction performance in Nigerian international airports. Design/methodology/approach A time-lagged approach involved three-waves was used collect data from passenger-contact employees their immediate managers for three-month period starting January March 2019. total of 247 dyads were analysis. Findings Results analysis...

This conceptual study proposed that university service quality is of significant influence in guaranteeing education tourist's (edu‐tourist) satisfaction, recommendation intention, and repurchase intention. The considers the universities as tourism markets attract edu‐tourists put forward level provided by institutions can on satisfaction edu‐tourist their post‐behavioral intention an educational context. paper analyzed several previous studies discussed factors affecting edu‐tourist's...

With globalization and the marketization of higher education, relationship between education institutions (HEIs) students is becoming more complex. As cost increases, expectations have not only changed dramatically but, combined with heightened competition in market, it clear that balance power has moved towards students. Operating across this new landscape, HEIs are facing a different set opportunities challenges. In order to survive, differentiation through service innovation imperative...

The recent upsurge in theoretical advances value co-creation service organizations provides the credo to uncover likely predictors of co-destruction which may sometimes be end point process. Thus, this paper aims investigate how hotel employees' perception leadership support, supportive organizational climate and management's commitment predicts their organization. survey was designed solicit data that will help answering our main research question; what level factors are responsible for...

As nations and tourism destinations are beginning to relax nonpharmaceutical measures for the prevention of COVID-19 virus, a major quest stakeholders is restart restore once viable productive industry its prior state. While urge may necessitate strategic plan drastic measures, care must be taken not undermine sustainability destination. The current study seeks understand perceptions residents Northern Cyprus as key concerning impacts island’s activities recommendations recovery post...

Using over 200 empirical studies curated from web of science (WoS) and Scopus databases, the current study employed systematic literature network (i.e. review bibliometric) analysis to document evolution tourism-led economic growth literature. Specifically, answered four key research questions validating most influential contributors, themes in tourism-growth nexus, intellectual networks critical signposts for future engagements. Beyond its contribution answering aforementioned questions,...

Abstract With both electricity and clean energy cooking accessible to 40 million over 100 people respectively, Pakistan’s ecological challenges could persist as long the energy-related issues remained unsolved. This is motivation for examining drivers of country’s biocapacity footprint vis-a-vis load capacity factor (LCF) from perspective nuclear intensity, natural resources, structural change, economic growth. By using recently developed simulation autoregressive distributed lag dataset...

Purpose This study aims to investigate tourists’ intentions use hotel service robots with a focus on safety and hygiene. It examines the impact of perceived safety, health awareness assurance consumer engagement robot usage. Design/methodology/approach Survey data from 275 participants experience in robotic were analyzed using structural equation modeling (SEM). The used purposive sampling collected via Prolific platform, SEM SmartPLS Ver. 3.0 for analysis. Findings Results indicate...

ABSTRACT This study explores the dynamic interconnectedness among tourism, life expectancy, unemployment, and economic growth in Japan from 1995 to 2023. Despite numerous studies on these variables individually, comprehensive analysis their interconnections is lacking. Using Bounds testing, ARDL models, Granger causality techniques, we reveal significant insights into relationships. The confirms a long‐run co‐integration all variables, indicating stable equilibrium over time. In short run,...