A5100352319- AI in Service Interactions
- Customer Service Quality and Loyalty
- Social Robot Interaction and HRI
- E-commerce and Technology Innovations
- Digital Marketing and Social Media
- Job Satisfaction and Organizational Behavior
- Technology Adoption and User Behaviour
- Cyberloafing and Workplace Behavior
- Consumer Retail Behavior Studies
- Consumer Market Behavior and Pricing
- Service and Product Innovation
- Diverse Aspects of Tourism Research
- Supply Chain and Inventory Management
- Work-Family Balance Challenges
- Consumer Behavior in Brand Consumption and Identification
- Workplace Spirituality and Leadership
- Personality Traits and Psychology
- Innovation and Socioeconomic Development
- Motivation and Self-Concept in Sports
- Teleoperation and Haptic Systems
- Cultural Differences and Values
- Cancer Mechanisms and Therapy
- Remote Sensing and LiDAR Applications
- Death Anxiety and Social Exclusion
- Leadership, Courage, and Heroism Studies
Jinan University
2014-2024
Zhuhai People's Hospital
2024
Fujian Normal University
2023
Sun Yat-sen University
2014-2023
Wonkwang University
2023
Asia University
2022
Shandong Youth University of Political Science
2022
Air Force General Hospital PLA
2022
Air Force Medical University
2022
University of Hong Kong
2014-2021
When searching and booking a hotel online, consumers are exposed to multiple cues such as customer reviews, price, brand names. This study aims examine the level of diagnosticity simultaneous effects three important decision cues: online review, on consumer quality evaluation intention. Study 1 is randomized controlled experiment 2 (high vs. low price) × (positive negative review) (familiar unknown brand). replicates extends by further examining cues’ both perceived intention, mediation...
In this study, social exchange theory and learning are integrated to explain how when ethical leaders promote innovative work behaviors among employees. Specifically, research developed a moderated mediation model examine the mediating effect of psychological safety engagement moderating openness experience. The survey data were collected from 397 full-time employees various service industry companies operating in China two stages with two-week gap. SPSS AMOS used assess study hypotheses....
Background and aim The doctor–patient relationship has been a major focus of society. Hospitals' efforts to improve the quality their medical services have reduce probability conflicts. In this study, we aimed determine gap between expectations perceptions service according patients provide reference data for creating strategies health care quality. Methods Twenty–seven hospitals in 15 provinces (municipalities directly beneath central government) were selected our survey; sent out 1,589...
Service robots provide operational benefits to restaurants, but the mechanism through which novel robotic services optimize customer experience given appropriate robots' dependence on human employees remains unclear. To fill this gap, study adopts transmission model of inspiration and identifies value cocreation processes in services. Combined evidence from two online experiments a field experiment demonstrates that service novelty has positive effect intention via inspiration. Robotic task...
Patents are widely regarded as a proxy for inventive output which is valuable and can be commercialized by various means. Individual patent information such technology field, classification, claims, application jurisdictions increasingly available released different venues. This work has relied on long-standing hypothesis that the citation received knowledge flows or impacts of thus directly related to value. paper does not fall into line intensive existing test apply this hypothesis, rather...
Many studies have revealed that social crowding may adversely affect tourists. However, the mechanisms by which negatively affects psychology and behaviour of tourists, especially those in natural area destinations, strategies for mitigating these impacts remain unclear. To address issues, a mixed method approach was employed, consisting two studies. Study 1 conducted semi-structured interviews thematic analysis to identify critical variables their potential relations. The results showed can...
Abstract Suffrutines A ( 1 ) and B 2 ), a pair of novel photochemical Z / E isomeric indolizidine alkaloids, with unique highly conjugated C 20 skeleton, were isolated from the roots Flueggea suffruticosa. The structures elucidated by extensive analysis NMR spectra single‐crystal X‐ray diffraction. light‐induced isomerization hypothetical biogenetic pathway to , as well their activity for regulating morphology Neuro‐2a cells are also discussed.
The incidence of primary liver cancer (PLC) has experienced a significant global increase, primarily attributed to the rise in hepatocellular carcinoma (HCC). Unfortunately, HCC is often diagnosed advanced stages, leaving patients with limited treatment options. Therefore, transformation therapy crucial approach for long-term survival and radical resection HCC. Conversion demonstrated promise When integrated FOLFOX regimen, hepatic artery infusion chemotherapy (HAIC) can significantly...
Knowledge is the source of competitive advantage for employees in labour market and businesses services market. While academic research on knowledge management has made significant progress, impact robotic utilisation behaviour service remains limited, particularly with respect to entry artificial intelligence robots into tourism hospitality settings. Drawing stress coping theory, this paper explores mechanisms through which influences employee behaviour. Through a survey 347 hotel...
Promotional events on e-commerce platforms (e.g., November 11 in China and Cyber Monday the United States) have become very popular. Retailers joining these promotions sell their products platform at a discount. We analyze retailer's decision to join e-promotion of versus offering discount its own. Given platform's factor fees, we determine optimal prices quantity commit e-promotion. Our findings indicate that if can help retailer make more consumers aware discount, then should set such no...
Based on social learning theory and humanistic cognitive behaviorism theory, this study examined the trickle-down effect of leader PSRB its boundary conditions. We proposed a three-way interaction PSRB, empowering leadership, follower courage to predict PSRB. Data were collected from 174 leader-follower dyads. Multiple moderated regressions revealed that was positively related stronger under conditions high leadership or courage. A suggested positive relationship between strongest when both...
With the increase of computational power, adaptive control becomes more and attractive for industrial robots due to ability handle parametric uncertainty potential achieve higher tracking accuracy. This paper implements a recently developed scheme termed composite learning robot (CLRC) 7-degree-of-freedom collaborative named Franka Emika Panda. The desired trajectory is specifically designed evaluate performance CLRC compared with standard via both simulations experiments. Comparative...