Choi Sang Long

ORCID: 0000-0003-4438-5910
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About
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Research Areas
  • Job Satisfaction and Organizational Behavior
  • Human Resource and Talent Management
  • Quality and Supply Management
  • Organizational Leadership and Management Strategies
  • Islamic Finance and Banking Studies
  • Human Resource Development and Performance Evaluation
  • Technology Adoption and User Behaviour
  • Education and Islamic Studies
  • Organizational and Employee Performance
  • Innovation and Knowledge Management
  • Consumer Retail Behavior Studies
  • Digital Marketing and Social Media
  • Construction Project Management and Performance
  • Employee Performance and Management
  • Organizational Downsizing and Restructuring
  • Quality and Management Systems
  • Employee Performance and Leadership
  • Emotional Intelligence and Performance
  • Consumer Behavior in Brand Consumption and Identification
  • Corporate Finance and Governance
  • Digital Transformation in Industry
  • Customer Service Quality and Loyalty
  • Collaboration in agile enterprises
  • Socioeconomic Development in MENA
  • Supply Chain Resilience and Risk Management

Raffles University Iskandar
2016-2025

University of Technology Malaysia
2011-2024

Raffles University
2020-2024

International Business School
2016

Universiti Teknologi MARA
2014

Islamia University of Bahawalpur
2014

Tun Hussein Onn University of Malaysia
2014

Southern University College
2010

Recent studies have revealed that nursing staff turnover remains a major problem in emerging economies. In particular, Malaysia high due to lack of job satisfaction. Despite shortage healthcare staff, the Malaysian government plans create 181 000 new jobs by 2020 through Economic Transformation Programme (ETP). This study investigated causal relationships among perceived transformational leadership, empowerment, and satisfaction nurses medical assistants two selected large private public...

10.1186/s12960-016-0171-2 article EN cc-by Human Resources for Health 2016-11-30

The purpose of thisstudy is to examine the relationship between transformational leadership style and employee job satisfaction. Attaining employees’ satisfaction crucial retain productive efficient employees. Therefore, one ways that may be effective help managers in increasing among their followersis employing right style.An leader command respect trust by followers.Four characteristics which are idealized influence, inspiration motivation, intellectual stimulation individualized...

10.5829/idosi.wasj.2014.29.01.1521 article EN World Applied Sciences Journal 2014-01-20

Employees' turnover intention has always been a key concern faced by organizations regardless of their location, size or nature business. Base on review the literature, majority studies had identified negative relationship between leadership style and employees' in various fields industries. This study was conducted academic staff community college Malaysia. The results this did not support outcome previous research. Although, transformational styles are found to have employee but...

10.5829/idosi.wasj.2012.19.04.155 article EN World Applied Sciences Journal 2012-10-02

Purpose – The purpose of this paper is to address the question “what relationship between employees’ perception on training and organisational commitment?” using widely accepted theories three-component model commitment training-related variables. Design/methodology/approach This study utilises survey methodology approach. design an associational descriptive research designed identify measured by five variables (perceived availability training, motivation learn in perceived co-worker support...

10.1108/jmd-01-2015-0008 article EN Journal of Management Development 2015-10-12

This study aims at determining the impact of lecturers’ competencies on students’ satisfaction in a private college Malaysia. Attaining student is one most critical objectives all institutions higher learning. Institution that fails to do so will definitely effect their reputation and intake future. Dissatisfied students may also affect academic performance. employed quantitative method examining hypothesis. Survey used for data collection. Fourteen are selected be measured this total 260...

10.5539/ies.v7n1p37 article EN cc-by International Education Studies 2013-12-16

This paper examined the impact of customer relationship management (CRM) elements on satisfaction and loyalty. CRM is one critical strategies that can be employed by organizations to improve competitive advantage. Four are measured in this study behavior employees, quality services, development interaction management. The was performed at a departmental store Tehran, Iran. quantitative approach base 300 respondents. Multiple regression analysis used examine variables. finding shows employees...

10.5539/ass.v9n10p247 article EN cc-by Asian Social Science 2013-08-01

Human resource (HR) practitioners, as change agents, are responsible for easing the impact of changes in their organization and to protect employees against side effects these inevitable changes. Sometimes, helps produce a significant increase performance company can boost sales production without additional cost. Several vital competencies that reviewed this paper include business knowledge culture management, effective relationship human development skills. Based on findings study, not all...

10.1080/09585192.2012.725080 article EN The International Journal of Human Resource Management 2012-10-23

Purpose This research is an effort to conceptualize the relationship between total quality management (TQM) and knowledge in a new way. While some researchers considered as facilitator of TQM other scholars concerned antecedent for management. The purpose this paper propose reciprocal causation Design/methodology/approach main focus literature review focusing on common practices In next step, joint variance analysis method used reanalyze results empirical studies linking approach aims divide...

10.1108/ijqrm-03-2014-0040 article EN International Journal of Quality & Reliability Management 2016-12-12

Disasters have been growing larger in scale and more complex due to factors such as increased risks a result of changes social economic environments, well shifts infrastructure living conditions. Under these conditions, it is crucial minimize prevent damage caused by disasters. In order achieve this goal, proactive measures sustained efforts are required reduce their recurrence. The Ministry the Interior Safety, general division disaster management South Korea, has investigating causes...

10.5194/egusphere-egu25-3929 preprint EN 2025-03-14

Human Resource (HR) managers and business owners need to play critical roles overcome the issue of employees' turnover intention in an organization especially small medium enterprises (SME). This paper discusses extensively on impact human resource practices that can alter negative effect due high employee turnover. The HR are discussed this compensation benefit, performance management, training relations. Several previous researches have been enable authors proffer recommendations.

10.1016/j.sbspro.2014.03.653 article EN Procedia - Social and Behavioral Sciences 2014-05-01

Industry 4.0 is a new breed from the past industry revolution. The revolution implies an inevitable impact on professional sectors, including education field. Higher Learning Institution (HLI) viewed as platform for development of competencies. However, research related to competencies among educators or academicians scarce. Hence, this study aims assess level lecturers in one higher learning institution Malaysia, well identify that required further enhancement. Five identified literature...

10.11591/ijere.v9i2.20520 article EN International Journal of Evaluation and Research in Education (IJERE) 2020-06-01

This study examines the impact of total quality management (TQM) practices on an organisation's innovation performance.Correlation coefficient and regression analysis is used to examine relationship between TQM performance.This study's sample drawn from manufacturing organisations located in district Rawang state Selangor, Malaysia.The empirical results this confirm that has a positive performance across five measured practices: customer focus, leadership, process management, strategic...

10.7166/26-1-1038 article EN cc-by The South African Journal of Industrial Engineering 2015-05-08

Abstract This study examines the competencies of human resource professionals in manufacturing companies Malaysia. The that are examined this business knowledge, strategic contribution, HR delivery, personal credibility, technology and internal consultation. All these will be tested whether or not they significantly related to a firms' performance. sample employed here consists from Malaysian southernmost state Malaysia, Johor.A total 89 firms responded survey exercise. uses quantitative...

10.1080/09585192.2011.556779 article EN The International Journal of Human Resource Management 2011-03-01

This research was conducted to investigate the relationship between occupational stress and job satisfaction among teachers. The determinants of that have been investigated under this study include role ambiguity, overload, work-family conflict. sample consists a teacher from Malacca. 386 teachers were invited participate in questionnaire survey. A cross sectional used examine satisfaction. Descriptive analysis, Pearson correlation multiple regression analysis employed analyse data....

10.5901/mjss.2015.v6n2s1p81 article EN cc-by-nc Mediterranean Journal of Social Sciences 2015-03-01

Institutions of Higher Learning (IHL) in Malaysia are recognized as the core new innovation development. This paper empirically studies one IHLs with objectives to gauge perceived important level success factors for management, and examine relationship between management versus performance. Descriptive statistical analysis Pearson correlation test used validate preliminary research framework. Finding from study presents an interesting managerial implication where factor that most is not...

10.5539/ies.v8n6p32 article EN cc-by International Education Studies 2015-05-27

This study examines the relationship between job satisfaction and performance among employees. Job is being discussed in term of its nine facets: pay, promotion, supervision, fringe benefits, contingent rewards, operating procedures, co-workers, nature works communication. On other hand, viewed aspects contextual task performance. The result found that two variables (job performance) are correlated to each significant.

10.19026/rjaset.8.1176 article EN cc-by Research Journal of Applied Sciences Engineering and Technology 2014-11-05
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