- Technology Adoption and User Behaviour
- Technostress in Professional Settings
- Digital Marketing and Social Media
- Job Satisfaction and Organizational Behavior
- Impact of Technology on Adolescents
- Cyberloafing and Workplace Behavior
- Knowledge Management and Sharing
- Employer Branding and e-HRM
- Corporate Governance and Management
- Corporate Management and Leadership
- Privacy, Security, and Data Protection
- Information Technology Governance and Strategy
- Qualitative Comparative Analysis Research
- Digital Innovation in Industries
- Work-Family Balance Challenges
- Business Process Modeling and Analysis
- Psychoanalysis and Social Critique
- Innovation and Knowledge Management
- Iron and Steelmaking Processes
- Digital Mental Health Interventions
- Personal Information Management and User Behavior
- AI in Service Interactions
- Blockchain Technology Applications and Security
- Psychology, Coaching, and Therapy
- Human Resource and Talent Management
University of Bamberg
2016-2025
ZF Friedrichshafen (Germany)
2024
Ludwig-Maximilians-Universität München
2023
Munich Business School
2023
AID Atlanta
2022
Friedrich-Alexander-Universität Erlangen-Nürnberg
2017-2021
University of Salzburg
2021
University of Bayreuth
2014-2020
University of Vienna
2013-2019
Klinikum Arnsberg
2018
Abstract Although much research has been performed on the adoption and usage phases of information systems life cycle, final phase, termination, received little attention. This paper focuses development discontinuous intentions, i.e. behavioural intention in termination context social networking services (SNSs), where it plays an especially crucial role. We argue that users stressed by using SNSs try to avoid stress develop which we identify as a response SNS‐stress creators SNS‐exhaustion....
Abstract This paper investigates under what conditions stress from the use of SNS is linked to addiction same SNS. Integrating three theoretical strands—the concept feature‐rich Information Technology (IT), theory technology frames, and distraction as a coping behaviour—we theorize two types behaviours in response stressors experienced These are ‐ through activities outside We hypothesize relationships between use, addiction. further articulate role habit. test hypotheses three‐wave survey...
Qualitative comparative analysis (QCA) allows researchers to study how configurations of conditions lead outcomes and, thereby, richly explain the dynamics complex digital phenomena. To advance discussion on QCA in information systems (IS) discipline, we introduce its fundamental concepts and offer guidelines for authors apply IS research. We also provide checklists reviewers papers. illustrate our through two exemplar studies. In first study, focus IT-business strategic alignment influence...
Abstract Despite constant efforts of organisations to ensure a fair and transparent personnel selection process, hiring is still characterised by systematic inequality. The potential algorithms produce objective decision outcomes has attracted the attention academic scholars practitioners as conceivable alternative human decision‐making. However, applicants do not necessarily consider an algorithm fairer than maker. This study examines conditions under which perceive establishes theoretical...
This research is driven by the assumption made in several user resistance studies that employees are generally resistant to change. It investigates extent which employees' IT-induced change caused individuals' predisposition resist We develop a model of assumes influence dispositional on perceptual change, perceived ease use, and usefulness, turn behavior. Using an empirical study 106 HR forced use new human resources information system, analysis reveals 17.0–22.1 percent variance can be...
The MediLedger Project has built a blockchain ecosystem application that prevents counterfeit pharmaceuticals from entering the U.S. supply chain. From lessons learned, we make four recommendations: 1) use “benevolent dictator” and base governance on “consensus through collaboration”; 2) store verification of transactions, not transactions themselves, blockchain; 3) zero-knowledge proofs to verify product transaction authenticity while preserving full privacy; 4) capabilities found in...
Understanding how technostressors lead to technostrain, such as high job burnout or low performance, has become a core question in information systems (IS) research and practice. To unpack this relationship, we build on general theory argue that the next step for technostress is go beyond examining independent influences of discuss their interdependencies technostrain. illustrate our argument empirically, use fuzzy-set qualitative comparative analysis (fsQCA) identify four configurations...
Purpose Technostress reduces employees' work performance and increases their turnover intentions, such that technostress harms organizations' success. This paper investigates how the digital mindset of employees, reflecting cognitive filter while using technologies, influences reactions to techno-stressors. Design/methodology/approach In this quantitative study, authors conducted a survey among 151 employees who regularly use technologies encounter various techno-stressors in daily work. To...
Integrating artificial intelligence (AI) into existing work routines involves invasive changes, and the resulting user resistance can lead to project failure. We describe a failed AI at large hospital implement cognitive agent identify root causes of that led Based on lessons learned, we provide recommendations for addressing three types AI-automation, decision support engagement.
GenAI-driven technologies such as ChatGPT influence activities in all areas of life and are used private work contexts. This study uses an individual-centered perspective to explain what motivates users use continuously. We propose that four motivational factors two technology characteristics together lead continuance intention among individual users. Therefore, we a mixed-methods design combine findings from quantitative survey qualitative interview study. In Study 1, follow configurational...
Abstract Chatbots offer customers access to personalised services and reduce costs for organisations. While some initially resisted interacting with chatbots, the COVID‐19 outbreak caused them reconsider. Motivated by this observation, we explore how disruptive situations, such as outbreak, stimulate customers' willingness interact chatbots. Drawing on theory of consumption values, employed interviews identify emotional, epistemic, functional, social values that potentially shape Findings...